Frequently Asked Questions

Quick answers to the most common questions our clients ask.

Do I need to be home during the cleaning?▼

No. Many clients are at work or out while we clean. We just need safe access instructions and a way to lock up when we are done.

Do you bring your own supplies and equipment?▼

Yes, our team arrives fully equipped with professional-grade products and tools. If you prefer we use specific products, let us know in advance.

Are you insured?▼

Yes, Lizzo Cleaning is fully insured for your peace of mind.

What if I am not satisfied with the cleaning?▼

Please contact us within 24 hours. We will make it right with a touch-up or solution that works for you.

How do payments work?▼

All bookings are confirmed with secure online payment. For ongoing commercial clients, we also offer invoicing.

Do you offer recurring cleaning?▼

Yes. Weekly, bi-weekly, and monthly plans are available at preferred rates.